Internet availabitliy for mobility services is becoming more and more common – whether it's trains, airplanes, or maritime environments. However, when the Internet experience suffers, customers are quick to blame the provider, leading to churn or disappointment. Our automated "Surfmeter" platform proactively measures web browsing and video Quality of Experience (QoE) from the end-user's perspective. It accurately predicts user satisfaction for services like Netflix and YouTube — without needing user surveys, combined with powerful network analyses like speed tests. Our solution helps you pinpoint network bottlenecks, reduce churn-related costs, and ensure SLA compliance. Stop guessing your network's performance and gain the deep insights needed to retain customers and enhance operational efficiency. Customers of AVEQ include major Tier-1 ISPs in the DACH region, satellite Internet providers in the airline industry, and train connectivity providers.
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