FAQs
How do I join a scheduled meeting?
- You can access your meeting schedule via Menu "Meetings" in the top right corner.
- Click the green button "Start meeting" next to your meetings to join the 1:1 meeting Video Call
Your meeting partner doesn't join the meeting?
- Try to re-schedule the meeting to a later time (e.g. 1-2 hours ahead)
Your counterpart will be informed by email about this update. - Use the chat messaging system to schedule a phone call or meeting outside this platform in case the meeting can not be managed at the event itself (open the meeting partners profile).
What if my camera or microphone doesn't work?
- Make sure that your Brower don't block the usage of your camera/microphone due to security reasons.
Check by having a video call with some of your colleagues in another tool (Google Meet, Zoom, Teams, ...) - Depending on your Browser settings you may be asked to confirm the activation of the Camera/Microphone through a pop-up dialog form.
- How to enable the use of microphone/camera in your Browser?
* Chrome: https://support.google.com/chrome/answer/2693767
* Firefox: https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions
* Opera: https://help.opera.com/en/late... none of the above works, consider switching to another device to join the meetings.
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