KERETAPI TANAH MELAYU BERHAD (KTMB)
About
Organisation Profile: Keretapi Tanah Melayu Berhad (KTMB)
About KTMB:
Keretapi Tanah Melayu Berhad (KTMB) is Malaysia’s national railway company and the leading rail transport service provider in Peninsular Malaysia. Established in 1885, KTMB has over a century of experience in delivering safe, reliable, and efficient rail transportation services for both passengers and freight. The organisation operates under the Ministry of Transport Malaysia and continues to play a key role in the nation’s economic and social development through integrated mobility and logistics solutions.
Core Business Activities:
KTMB’s core operations include passenger rail services (ETS, KTM Komuter, KTM Intercity) and freight services (KTM Cargo). The company also manages key infrastructure assets, including railway stations, depots, and maintenance facilities. In addition, KTMB has diversified its services into property management, engineering, and digitalisation initiatives to strengthen operational efficiency and enhance customer experience.
Vision:
To be the preferred and most reliable rail service provider in the region.
Mission:
To deliver safe, efficient, and sustainable rail transport solutions that support Malaysia’s economic growth and provide quality service to all customers.
Strategic Goals:
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Strengthen digital transformation and operational technology (OT) integration.
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Enhance passenger experience through modernisation and smart mobility initiatives.
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Expand cross-border and freight connectivity across ASEAN.
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Uphold safety, compliance, and environmental sustainability in all operations.
Corporate Values:
Integrity • Professionalism • Teamwork • Innovation • Customer Focus
Headquarters:
Keretapi Tanah Melayu Berhad (KTMB)
KTM Berhad Corporate Headquarters
Jalan Sultan Hishamuddin, 50621 Kuala Lumpur, Malaysia
Website: www.ktmb.com.my
Traffic infrastructure and Logistics
Future topics
Transport Modes / Vehicles